Bangladesh's off-dock container logistics industry — responsible for handling a significant portion of the country's import-export trade — was managed through fragmented, manual processes. There was no unified system for tracking the full container lifecycle from arrival at port through customs clearance to final dispatch.
The industry needed real-time visibility into container movements, automated billing workflows, and compliance with customs regulations — all at a massive scale of over 1.5 million container operations per year. Without a centralized platform, delays, errors, and inefficiencies were costing the industry millions.
The challenge was not just building the technology, but sustaining it over decades as regulations evolved, trade volumes grew, and new stakeholders came online.
DSi built a full enterprise ERP solution for off-dock container management — and has maintained and evolved it for over 19 years, making it the longest-running project in the company's history.
The platform manages the complete container lifecycle: from arrival and yard allocation through customs processing, billing, and dispatch. Real-time monitoring dashboards provide role-based visibility for different stakeholders — from yard managers to customs officials to company executives.
Mobile capabilities were added for field operations, enabling on-the-go tracking, one-click billing, and rapid rule deployment. Smart location optimization ensures efficient yard utilization even at peak container volumes.
Over 19+ years, the ODMS platform has become the backbone of Bangladesh's off-dock container logistics. The system processes 1.5 million container operations annually with 24/7 availability and 99.9% uptime — a reliability record that reflects both the platform's architecture and DSi's commitment to long-term partnership.
Today, ODMS handles approximately 40% of Bangladesh's total off-dock container operations, making it a critical piece of national trade infrastructure. The partnership with DSi remains the company's longest client relationship, a testament to consistent delivery and evolving capability.